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Welcome

A few key points to know:

  • Anyone can order their provisions using our service provided you are staying in Val d’Isere. You don’t have to be staying with us.
  • Orders must be received by Monday of the week before you travel.
  • We cannot accept orders under €80.00.
  • All orders are subject to a € 19 delivery & packing away fee.
  • Payment must be made prior to your arrival. Call UK 0700 2000 456 and give your payment details over the phone.
  • We accept VISA/Mastercard or Carte Bleu cards and all credit card transactions incur a 1% fee. All card transactions are processed in euros.
  • If you wish to pay by UK cheque, an exchange rate of 1.40€/£ will be used to convert the total amount of your order back to Sterling.

How to order:

On line
This is the simplest way to place your order. We have 8 departments in our on-line provisioning section, see menu on the left:

  1. Browse these sections and decide what you would like to order.
  2. Click on 'add item' and select the quantity required.
  3. Your order will be added up in the SHopping cart as you shop to enable you to see how much you are spending.
  4. When you have finished, proceed to the Checkout and your order is displayed for you to check.
  5. If you wish to change your order return to the Shopping cart
  6. If you are happy to place your order, add your booking details, accept the terms and conditions and click Submit to send your order.

We will then confirm receipt of your order by email or telephone and take or arrange payment. Your goods will be in your property, ready for your arrival.
Orders must be received by Monday of the week before you travel.

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